In Focus this month: Cerebra's Oracle
Practice and Success Stories
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Cerebra's Oracle Configurator Center of Excellence
(COE) |
- We consider ourselves Experts in Configure
to Order / Build To Order / Make To Order
Solutions
- We have the experience of carrying out
Oracle Configurator implementations for more
than 15 Customers
- Our Oracle Configurator implementations are
led by Principal Consultants with 12+ years of
experience
- We have extensive customization experience
in converting complex Business needs to
pragmatic solutions through Oracle Configurator Extensions/Functional
Companions
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The Telecom Services Ordering (TSO) -
Cerebra's Niche Expertise |
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SUCCESS STORIES |
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Success Story (FP Project – Leading HR Company) |
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Customer Profile
- A provider of business outsourcing solutions
in HR, Payroll, Tax and Benefits Administration.
- Listed as a Fortune 500 company.
Solution
- Implementation of Oracle E-Business Suite
for Quote to Cash Process with TSO solution at
its core.
- Ability to store the services / products
sold to customer’s in a repository (Installed
Base)
- Offer the ability to reconfigure the
services and price them.
- Ability to support multiple statuses of
service sold using Configurator attributes.
Challenges
- Different Order Processing Systems in 22
business units.
- No visibility as what products were sold for
a customer.
- Limited enterprise wide visibility
- Lot of Issues maintaining different systems.
- Limited consolidation and reporting
capabilities and lack of standardization
Business Value
- Reduced closing cycle times and standardized
planning process
- Improved accuracy and analytical
capabilities
- Substantial cost reduction
- The global data warehouse provided single
source of reporting data across the corporation.
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Success
Story (FP Project – Managed IT Services
Company) |
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Customer Profile
- A leading provider of Business Continuity
Services and Managed IT Services.
- Listed as a Fortune 500 company.
Solution
- Implementation of Oracle E-Business Suite
for Quote to Contract Process with TSO solution
at its core.
- Extended the Sales / Quoting for approval
workflows.
- Ability to quote services / products to
customers and create a contract at the end of
sales order process.
- Offer the ability to save the contract /
services sold to customer to a repository and
reconfigure the services and price it.
- A bolt on application ( ERS ) in
Configurator to match the physical equipment
using extensions (CX) and OA Framework.
- Interface with the provisioning systems and
Billing Systems.
Challenges
- Different business groups using different
systems.
- Ability to match the services sold to actual
physical equipment in real time using business
rules.
- Guided Selling to improve the validity of
the services sold and reduce the training time
for SE.
- Ability to separate the provisioning
information at a later point of time.
- Limited consolidation and reporting
capabilities and lack of standardization
Business Value
- Simplified and Streamlined the Sales and
Order Process
- Increased the order accuracy and maximized
the revenues.
- Substantial cost reduction
- Oracle EBS provides single source of
reporting data across the corporation.
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If you would like an in-depth discussion of your
Oracle implementation requirements with us, please
contact us.
